Shipping policy

Shipping Policy

Last Updated: October 22, 2026

Welcome to SLAVIC STUDIO.

We are committed to providing a reliable and transparent shipping experience for all our customers.

1. Order Processing

At SLAVIC STUDIO, some of our products are made to order and printed specifically for each purchase.

Once your order has been placed and payment has been confirmed, it will be sent for processing and production.

Processing times may vary depending on product availability, production requirements, and order volume.

2. Shipping and Delivery

We aim to process and ship all orders as efficiently as possible.

Available shipping destinations, shipping methods, estimated delivery times, and applicable shipping fees are displayed at checkout before payment.

Delivery estimates may vary depending on the destination, carrier, and production requirements.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before the order is confirmed.

Any applicable additional charges will be disclosed in accordance with relevant consumer protection laws.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

Tracking information will be provided when available, allowing you to follow your package’s delivery progress.

5. International Shipping

International shipping availability depends on the destination and the shipping options offered at checkout.

For deliveries outside the European Union, customs duties and import taxes may apply.

Any applicable charges will be communicated in accordance with relevant legal requirements.

6. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to production issues, carrier disruptions, customs procedures, or exceptional circumstances.

If your order is delayed, please contact us.

Your statutory delivery rights remain unaffected, including the remedies available under applicable consumer protection laws.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to update the information before dispatch.

8. Lost or Damaged Packages

If your order is lost, arrives damaged, or is not delivered, please contact us at:

paulinelcx7@gmail.com

We will investigate the issue and provide an appropriate solution in accordance with applicable consumer protection laws.

9. Returns and Refunds

For information about returns, refunds, and your statutory right of withdrawal, please refer to our Returns & Refund Policy.

10. Contact Information

For any shipping-related questions, please contact:

SLAVIC STUDIO

Business Owner: Emma Lac

Business Address: 59 Rue de la Paix, La Verpillière, France

SIREN: 103 246 971

Email: paulinelcx7@gmail.com

Thank you for shopping with SLAVIC STUDIO.